Graduate Certificate in Service Design
RMIT University
Course Details
Service design takes a human-centred approach to the creation and improvement of experiences by examining all aspects of a service ecosystem its strategies, structures, people, and processes. This shift in user-centred thinking has seen a rise in demand for service designers, who use empathy and various tools to shape how an organisation delivers its products and services. Through our Graduate Certificate in Service Design, you will gain service design skills, tools, and knowledge, and a portfolio showcasing your service design strategy and proposed recommendations.
Qualification: Graduate Certificate
Course structure: 4 Subjects.