Australian GovernmentStudy Australia

Course Details

This qualification reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.This qualification provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, caf\u00e9s, and coffee shops. This qualification allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.Possible job titles include:espresso coffee machine operatorfood and beverage attendantfront desk receptionistfront office assistantfunction attendantfunction host gaming attendantguest service agenthousekeeperrestaurant hostsenior bar attendantwaiter.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Qualification: Certificate III

Course structure: 15 units: 7 core; 8 elective


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In the spirit of reconciliation we acknowledge the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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