Australian GovernmentStudy Australia

Course Details

This qualification reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision.This qualification provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, caf\u00e9s, and coffee shops.Possible job titles include:bar attendantcaf\u00e9 attendantcatering assistantfood and beverage attendantfront office assistantporterroom attendant.No occupational licensing, certification or specific legislative requirements apply to this qualification at the time of publication.

Qualification: Certificate II

Course structure: 12 units: 6 core; 6 elective


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In the spirit of reconciliation we acknowledge the Traditional Custodians of the country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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